()

Telecom

TeleFlow: Real-Time CDR/IPDR Data Processing Engine

Aspire Softserv

Case study

About the Project

A backend connector application which performs all the complex tasks to carry out operations related to network provider. This includes managing billing, usage customer alerts.

Customer

Our customer offers a wide range of IoT connectivity, software, hardware products, and services to diverse sectors including businesses, schools, hospitals, government agencies, and telecommunications enterprises.

ASPIRE SOFTSERV

Benefits delivered

100% automated billing which supports Paypal, Credit cards or wallet balance

Accurate balance alert system for vendors and subscribers

Optimized leakage management with less than 1% leakage ratio.

Problems

Problem Statements

Our customer provides cell phone service for kids. The services include different cell phone services like SMS, call, GPS locator, and picture messaging. Every customer can have their own purpose or choice for the features. It is important to:

Offer prepaid and post paid billing service.

Calculate usage accurately to restrict the leakage

Manage different billing cycles for customers according to their subscription day.

Alert customers when usage reaches certain level or balance wipes out.

Provide different packages that fulfills everyone's need.

portfolio-innerpage-challenges-img.webp

Keep track of balances in realtime so that customer can be alerted and over usage of services can be prevented.

Testing of the billing and alert system as real operations can not be performed.

Solutions

Aspire Solutions

Aspire created a back-end application that manages billing, subscriber balances, and in-time alerts for subscribers as well as for the carrier to decide to allow/deny service to the subscriber.

Proposed best tech stack and architecture for the futuristic application.

01

Paypal integration for the bill payments.

02

Implemented robust billing system that auto debits the amount from subscriber's paypal account, credit cards or wallet to renew the paks.

03

Implemented concept of buckets to maintain different balances for different services like text, calls, picture messages, location services.

04

Processing of CDR(Call Detail Record) and IPDR(IP Detail Record) received from the carrier.

05

Created a webbased application to aid customer care representatives to see, help and correct customer issues.

06

Share Project


Reviews from Trusted Platforms

Reach Out Image

REACH OUT

Ready to Build Something Great ?

Experience. Expertise. Know-How
80+

Tech Experts

13+

Years Of Developing

90%

Referral Business

Phone

mail-image
mail-image
mail-image